Recursos humanos e innovación en las micro y pequeñas empresas: un análisis de relaciones causales.

Angel Custodio Navarrete Fernández; Sol Karina  Sandoval López; Jaime Navarrete Damián; Ana Lilia Mondragón Solís

doi:10.46990/relayn.2026.10.1.2781

Authors

Angel Custodio Navarrete Fernández TecNM/Instituto Tecnológico de San Juan del Río
Sol Karina Sandoval López Tecnológico Nacional de México/Instituto Tecnológico de San Juan del Río
Jaime Navarrete Damián Tecnológico Nacional de México/Instituto Tecnológico de San Juan del Río
Ana Lilia Mondragón Solís Tecnológico Nacional de México/Instituto Tecnológico de Celaya

DOI:

https://doi.org/10.46990/relayn.2026.10.1.2781

Keywords:

Innovation, human resource management, micro and small enterprises

Abstract

The objective of this research is to analyze, by means of an explanatory approach, the relationship between human resource management and innovation in micro and small enterprises (MSEs). The study was conducted in the municipality of San Juan del Río, Querétaro, Mexico, where simple random sampling was applied, assuming a proportion of p = 0.5, a 5% margin of error, and 95% confidence, based on a sample of 384 micro and small business owners. Among the main findings, three factors significantly contribute to innovation: highly loyal employees, strong customer service, and efforts at increasing productivity.

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